Tenant Responsibilities

Tenants are responsible for paying rent and bills on time, caring for the property in a “tenant-like” manner (cleaning, unblocking sinks, changing bulbs), reporting repairs, and providing access for inspections. They must avoid damage, sublet only with permission, and not disturb neighbours (including other tenants for HMOs). 

Key tenant responsibilities include:

• Financial Obligations: Pay rent on time, even if in a dispute or if repairs are needed. Tenants are typically responsible for utility bills (gas, electricity, water), Council Tax, and TV licenses, unless otherwise stated in the tenancy agreement.
• Property Maintenance (“Tenant-like” manner):
  • Keep the home clean and dispose of rubbish properly.
  • Perform minor maintenance, such as replacing light bulbs and checking smoke and carbon monoxide detectors (including replacing batteries when necessary).
  • Unblock sinks, toilets, and clean windows.
  • Take precautions during cold weather, such as turning off water at the mains if the property is left empty.
  • Ensure the home is well-ventilated to prevent damp and condensation.
• Repairs and Damages:
  • Report any maintenance issues or repair needs to the landlord or agent immediately.
  • Repair or pay for damages caused by the tenant, their family, or visitors.
  • Tenants are generally not responsible for repairs caused by fair wear and tear.
• Access and Rights:
  • Allow the landlord access for inspections or repairs, provided at least 24 hours’ notice is given (except in emergencies).
  • Do not change locks without the landlord’s permission.
• Legal Conduct:
  • Do not sublet the property or take in a lodger unless explicitly allowed by the tenancy agreement.
    • If you are a family unit, or two unrelated people living together, and you allow an unrelated person to live you, you will have a House of Multiple Occupation (HMO).
      Depending on the circumstances, an HMO might have to be licensed. If the landlord does not licence because they are unaware of the extra tenants, you might have problems.
    • Request permission if you intend to run a business from the property. The landlord insurance might preclude this, and this might invalidate the insurance.
  • Be considerate to neighbours to avoid issues with anti-social behaviour, which could lead to eviction.
  • Ensure they have the legal “right to rent” in England. 

Tampering with smoke detectors, fire alarms, or related safety equipment in a PRS (Private Rented Sector) property is a criminal offence. It is illegal under the Health and Safety at Work etc. Act 1974 to intentionally or recklessly interfere with fire safety equipment, with penalties including fines and potential prosecution. 

For more in-depth information, you can visit the GOV.UK website. 

Tip: When reporting an issue gather as much information as possible to help the landlord (or agent) understand the issue, such as how long you have been aware of the issue, what it is and whether it is triggered by something and make and model of any appliance; support with photos and video if possible. (Simply reporting “The tap is not working” will produce several questions in response, such as “Where is the tap? (which room), Is it the hot or the cold?, What do you mean by ‘not working’?”)

Tip: There are many hint, tips and hacks on Youtube and other social media which may answer your questions on identifying the cause of common household issues (including repairs and operating instructions). If a task requires specialist tools, knowledge or certification speak to your landlord.